Merchandise Returns

To submit a Return Merchandise Authorization (RMA) request, complete the downloadable form below . . . Follow these steps.

  1. Download the file to your desktop.
  2. Complete the form and click the “Submit” button on the form.
  3. A dialogue box will appear asking you which email you would like to use to send – Select one.
  4. Add any additional notes you want to the body of the email if you wish.

If you do not have Adobe Acrobat Reader, click the Adobe Acrobat Reader button below to install Reader.

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In order to expedite your request, please complete all information using the form fields and your pointing device to place the cursor in the desired data field and type. Once the form is completed simply click the “SUBMIT” button and the form will be saved & attached to an email that you will send.

After your form is received, you will be notified with an RMA number if your return request has been approved.

Shipping information for sending the unit to Solas Ray™ Lighting (Solas Ray) will be provided once the RMA is issued.

For questions and issues regarding merchandise returns, contact Craig Heck, Engineer check@solasray.com

  • Return Goods Authorization Form

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